The City of San Diego's flagship website, sandiego.gov, is a critical resource for residents, providing essential services, updates and news. But before 2020, managing these sites was anything but seamless. The City’s web team was stuck in an outdated system, first relying on a static HTML structure before moving to Drupal in 2015. 

Picture this: It's election morning in Broward County, Florida, the second-largest county in one of America's most scrutinized swing states. Outside early voting sites, lines are already forming. News cameras are rolling. The stakes? Nothing less than public trust in democracy itself.