Pantheon uses the information that we collect to set up the Services for users and to improve the Site. We may also use the information to contact users and visitors to further discuss their interest in the Site and the Services, or to send users and visitors information regarding Pantheon or its partners, such as new features, promotions and events. To opt out of receiving such information, information to unsubscribe is included in every communication. We may also e-mail to users information regarding updates to the Services or the Site.
All financial and billing information collected through the Site is used solely to check the qualifications of prospective users and to bill for the Services. This billing information is not used by Pantheon for marketing or promotional purposes. Other third parties, such as content providers, may provide content on the Site or the Services, but they are not permitted to collect any information; nor does Pantheon share any user or visitor information with these parties.
Registration and Billing Information: When a visitor to the Site registers to become a user of the Services or requests more information about the Services, we require that the visitor provide contact information such as their name, e-mail address and company name and, when applicable, billing information such as billing address and credit card number. We may also ask visitors, users, or prospective users of the Services for additional personal information such as their professional background, technical expertise and plans for using the service. Users and visitors can opt out of providing this additional information by not entering it when asked. However, failure to provide certain requested information may impact a user's or a visitor's experience and the ability to access the Site and Services.
Log Data and Activity Tracking: Pantheon collects certain information from visitors to the Site and users of the Services, such as Internet addresses, browser types, referring domains, time stamps (time page accessed as well as time spent per web page), as well as the specific pages the visitor has requested. This information is logged to help deliver a better user experience, diagnose technical problems, marketing purposes and so that we may better administer the Site and the Services in order to constantly improve the quality of the Services. We may also track and analyze non-identifying activity and aggregate usage-and-volume statistical information from visitors and users, and provide such information to third parties.
Sharing of Information
Pantheon may share aggregated demographic information with partners and advertisers. This is not linked to any personal information that can identify an individual person.
Pantheon uses a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on Pantheon's behalf.
Pantheon may partner with other parties to provide specific services. If a user registers for these services, we will share names or other contact information that is necessary for the third party to provide these services. These third parties are not allowed to use personally identifiable information except for the purpose of providing these services. Pantheon is responsible for privacy of information transferred to third parties.
Pantheon uses appropriate administrative, technical, and physical security measures to protect our users' and visitors' information and data against loss, misuse and alteration. We use standard industry practices to help prevent unauthorized use of, access to or alteration of visitor and user information and hosted data. These practices include the appropriate use of firewalls, SSL encryption, limiting storage of financial information to a PCI compliant third party provider, system redundancies, and co-location at a 24/7 secured, controlled environment.
Whenever visitors or users submit requests for more information or services from us, they may opt out of entering certain fields. However, such decision may affect the ability to use portions of the Site and the Services. If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, then you may simply follow the opt-out procedure specified in such e-mail.
Updating Contact Information
We encourage our visitors and users to update and edit their contact information and keep it current. Users can easily correct or update their contact information at any time through the Service.
Notice of Changes
Pantheon reserves the right to change this Privacy Statement. Pantheon will provide notification of the material changes to this Privacy Statement through the Company's Web site at least thirty (30) business days prior to the change taking effect. If we make any material changes in our privacy practices that do not affect visitor or user information already stored in our database, we will post a prominent notice on the Site or in the Services notifying users of the change. In some cases where we post the notice, we will also email users who have opted to receive communications from us notifying them of the changes in our privacy practices.
EU-U.S. & Swiss-U.S. Privacy Shield Compliance:
If you believe Pantheon maintains your personal data in our service within the scope of the Privacy Shield, you may direct inquiries or complaints to email@example.com. Pantheon will respond within 30 days. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request. If you believe that your complaint wasn't resolved by any of these options, you may have the possibility to engage in binding arbitration through the Privacy Shield Panel. Pantheon is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).