Supporting Organizations on the COVID-19 Front Line

The health and well-being of our people—our colleagues, clients, community, and agencies—is our priority at Pantheon. We know firsthand how important it is to have a knowledgeable and trusted partner, especially during difficult times. In response to COVID-19, Pantheon is offering support to organizations on the front line. 

If you are a government, medical, or educational institution with a crisis communications website, or a non-profit organization directly providing relief, we will provide the full service of our WebOps platform at no charge for at least 90 days—or more, as the situation warrants. We want you to deliver vital information to the public without worrying about traffic cost or site availability.

This is a fast-moving situation. Breaking news (even of a local variety) can bring an avalanche of viral attention. As organizations attempt to stay ahead of the conversation, their communication needs are changing quickly, as are the expectations of the public. Pantheon can help in a few key ways:

  1. We can help ensure your website meets the demands of enormous traffic spikes. Our serverless CMS approach to powering websites is resilient and highly scalable, our customer success team is experienced, and our platform serves billions of daily requests reaching ⅓ of the worldwide web browsing population.

  2. We can help remote teams collaborate in real-time. Using our structured Agile workflows, marketers and developers can rapidly and safely make adjustments to site design and functionality, from wherever they're located. We can more than double the production of cross-functional teams, as tens of thousands would attest.

  3. If you're supplying the public with vital crisis-related information, we can help you get up and running quickly and help eliminate any long-term operational burdens. Our website portfolio management solution gives you governing oversight and provides automated maintenance updates.

Beyond our core value as a website operations platform, we’re offering our service at no charge, and with a streamlined click-through order process to eliminate any hurdles to getting started. Qualifying organizations are government, medical, or educational institutions with a crisis communications website, or non-profits directly providing relief. Get in touch with us today if this describes your use-case.

For existing customers who are involved in crisis response, we've got your back. Our teams have also been prepped to make accommodations for customers who contact us around pandemic-related spikes, regardless of your plan level. 

We expect web teams to experience an uptick in workload over the next several months. The need to reach online audiences of customers, prospects, fans, or followers will reach historic highs across countless industries, and we are here to help. We are proud to stand behind the professionals who "make the internet" every day, and we are honored that so many entrust their team productivity and most valuable digital assets to us.

For more information, please connect with one of our WebOps Experts at:

Click here for the latest updates from Pantheon regarding COVID-19.