Introducing Pantheon’s Trust Center: Transparency Meets Performance

| 2 min read

When you run mission-critical websites, trust isn’t optional – it’s everything. That’s why Pantheon created the Trust Center: a centralized hub that puts our security, privacy, and compliance practices front and center – at your fingertips. The center covers platform architecture, monitoring, data protection, and access controls. We have detailed compliance with SOC 2 Type 2 and GDPR. You can also learn about our built-in security features like container isolation, DDoS protection, and SSO/MFA support.

Get all the details in one place to demonstrate to your stakeholders that Pantheon is a secure and reliable platform.

Built for Peace of Mind

Security at Pantheon isn’t bolted on. It’s baked in. Our platform architecture uses container-based isolation, meaning your sites are protected down to the process and memory level. Think of it as each site living in its own high-security apartment – no noisy neighbors, no shared vulnerabilities.

You’ll also find protection against DDoS attacks, malware monitoring, and secrets management tools to keep sensitive data secure. For organizations that need tighter controls, we support SSO and Multi-Factor Authentication through SAML. 

Compliance that’s more than a checkbox

Staying compliant isn’t just about passing audits – it’s about earning your confidence. Pantheon follows best practices for full compliance with key industry standards like SOC 2 Type 2 and GDPR. That means we hold ourselves to the same high bar that many of our customers do. Some of the confidential documentation and detailed security and privacy policies can be made available to those who complete a non-disclosure agreement. 

Whether you’re in higher education, media, or the enterprise world, you’ll find what you need to check the boxes – and sleep at night.

Transparency through monitoring

What’s happening on your site right now? Our systems run more than a million health checks daily across the network, infrastructure, and application layers. That proactive approach helps us spot (and resolve) issues before they ever reach you.

We also make updates easy with one-click core updates for WordPress and Drupal, so staying secure doesn’t slow you down.

Backups that have your back

Pantheon handles backups automatically, with encryption in transit and at rest using AES-256 standards. Your data is split across servers, and private keys are stored separately to maximize protection. It’s a layered approach designed to keep your content safe and recoverable.

A platform you can trust

The Trust Center is more than a checklist. It’s our commitment to doing things the right way – so developers, marketers, and IT teams can focus on growth, not guardrails.

The Trust Center is for anyone responsible for website security, compliance, or performance. Legal, procurement, and compliance professionals who need to evaluate vendors will find the center useful. 

Check out trust.pantheon.io to explore the full details or share it with your security team.

Author

  • Rachel Jaris
    Director, Internal Audit

Related blog posts

How Pantheon Protects Your Site from Software Supply Chain Risks in Open Source

8 min read
Read More

Strengthening Cyber Defenses in Higher Ed

9 min read
Read More

Overcoming Digital Transformation Challenges in Higher Ed

7 min read
Read More
Request a Pantheon platform demo