The Japanese American National Museum (JANM) is dedicated to preserving the cultural heritage of people of Japanese ancestry in the United States. Located in the Little Tokyo neighborhood in Los Angeles, the museum doubles as a civil rights center, straddling the traditional museum categories. 

Home to almost a million people, Macomb County is the third largest in Michigan. With the ever-increasing public demand for online services, the County’s flagship website, macombgov.org, needed a redesign to enhance user experience, speed up mobile interactions and meet new federal standards for accessibility. 

Workflows orchestrate operations on Pantheon, whether pushing a commit or setting up a new Multidev environment. Each workflow contains a sequence of tasks and a lengthy log. These logs contain crucial information for diagnosing issues, but pinpointing specific errors can often feel like searching for a needle in a haystack. That’s where Pantheon’s new Workflow Logs feature comes in.

The Exploratorium is an immersive science, technology and art museum in San Francisco, CA. Its website, exploratorium.edu, dates back to the dawn of the internet. Registered in 1992 and launched in 1993, this domain was one of the first sites on the internet, years before Google and Wikipedia made an entrance. 

If you've been keeping up with the discussions on digital accessibility, you know there's been a lot of confusion surrounding the Americans with Disabilities Act (ADA). But that's about to change. 

In this series so far, I’ve talked about three distinct but not mutually exclusive paths to growing up from a tech shop to a next-level digital agency. We all know there’s a dwindling future in the “launch ‘em and leave ‘em” or “big build, meager maintenance” models, but what’s next?

In part one of this series I covered the need for digital agencies to stand out to thrive, and how one path to elevation is to evolve their practices from tech implementation to strategic business partners. This lets them engage clients earlier in their thought process — helping them understand how to define success in the first place and what resources they’ll need to succeed in addition to technology, etc.

The public sector faces a unique set of challenges on the web: from a high bar for security to non-negotiable mandates for accessibility. They often can’t go full “digital native” since that would cut off some constituents, but the comparison for what good looks like is consumer-grade software. Legacy processes and platforms slow everything down. In a landscape where institutions have existed for decades, if not a century or more, overcoming these challenges requires a flexible and innovative approach.