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When it’s time to update the look and feel of your website, do you start with data? If not, you should be! The design thinking process means utilizing behavioral data combined with user and stakeholder feedback analysis. Optimizing your user experiences is as simple as 1-2-3-4...5 (it’s a 5-step process, so you get the picture). Join us to learn practical ways to empathize with your users so you understand their needs, thought processes, feelings, and motivations.