How to Move Your University's Mission Forward

Drive Results and Create Impact with Your Website

John Richards II

Developer Advocate

Chaney Kourouniotis

Senior Solutions Consultant, FFW

About this webinar:

The past few years have been particularly challenging times for organizations. Shifting audiences, budgets, and priorities due to the pandemic created challenging obstacles to success. In this environment it is the teams that can adapt and pivot quickly who are achieving success.

Teams without a robust WebOps (Website Operations) strategy find themselves endlessly putting out fires. With WebOps, teams have a foundation of credibility that allows them to have participatory, instead of reactionary, roles in the organization’s digital strategy.

What you’ll learn:

  • How a properly designed and maintained website supports the institution's mission, in times of crisis and beyond
  • Concrete solutions and arguments you can take back to your leadership on why you should invest in WebOps
  • The importance of having a solid foundation for your website so that you can use it to meet your organization’s primary goal



John Richards is a Developer Advocate at Pantheon and lives in St. Louis with his wife and clowder of cats. His love for coding stems from his enjoyment in innovating simple solutions for complex challenges. John has been a web developer since 2007 and fell in love with open source when he began developing for WordPress in 2013 when he took a job at Washington University in St. Louis. 

Chaney Kourouniotis is a Senior Solutions Consultant at FFW. Before becoming a consultant, she served as a communications lead at UC Berkeley School of Law, Assistant Director of Communications at Stanford University’s Freeman Spogli Institute for International Studies, and Director of Marketing and Customer Experience at Rick Steves’ Europe.