Pantheon & NodeSquirrel
In 2015, Pantheon and NodeSquirrel joined forces in order to help make Drupal backups a free and easy experience. Since then, we’ve integrated this simple backup process seamlessly into the Pantheon dashboard, making this a regular part of your Pantheon service. To ensure our product team is supporting and enhancing the integrated backup tool, we’ve made the decision to fully retire NodeSquirrel as a secondary service offering, including as a backup option for non-Pantheon customers.
Why shut down NodeSquirrel?
To be frank, we haven’t done a great job of keeping the legacy NodeSquirrel service running to our standards. There have been a series of incidents in the last year (e.g. DNS problems) that have caused customers to receive error messages instead of free backups. These problems have exposed the fact that we haven’t been maintaining the service with the same expectations - or resources - that we expect of Pantheon. Shutting down NodeSquirrel acknowledges this reality and allows us to focus fully on our core offerings.
