Serena Xu

About Me

I’ve taken a somewhat windy path into building software, which means I’ve collected opinions from gaming, advertising, design, and eventually the job where you’re actually accountable for the outcome. I studied Civil Engineering in college, to build bridges but somehow came to understand incentives, tradeoffs, and how to “just optimize for X”.

These days, I work on application observability experiences at Pantheon. I like turning complex technical concepts into things people can understand, trust, and use without swearing at their screens.

Outside of Pantheon, I spend a lot of time upside down. I train in aerial arts, which has taught me more about recovery, limits, and listening to feedback than any book ever did.