UX Research

Join our User Experience Research Program

Our remote user research studies help shape Pantheon's product roadmap. Your feedback is important to us.

At Pantheon, your feedback shapes our product's development. We are excited to hear your thoughts on using our platform to help us prioritize features and improve our offerings so that we can build what truly matters to you.

I appreciate the fact that Pantheon invests in this kind of research. It enforces what I already think about the brand and the quality of their platform. I have always liked that they were not just WordPress - they embrace multiple open source communities. They must need to know more to be able to do that.

MICHELLE KEEFER, FOUNDER & CEO, FRAMEWORKS MKTG

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what is it

What It Is

Our UX team regularly conducts research and usability studies to enhance our understanding of what people need and to test product concepts.

what is it for

What It's For

We welcome both current and prospective users. Most of our participants have backgrounds in development, design, marketing, or IT.

why it matters

Why It Matters

Your participation helps us understand what really matters to you.

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Man bending over looking through a large magnifying glass

How it Works

  1. Sign up to join our UX Research Program.
  2. If you’re a good fit for one of our research studies, we’ll contact you with details and next steps.
  3. We’ll send you a thank you gift card in appreciation for your time and participation. 

FAQs

Common questions about the User Experience Research Program

What is expected of participants?

If you join the Pantheon Research Panel, you get invited to participate in our internal product development and research projects. We'll contact you via email with details about upcoming research that you may be a match for. From there, you can decide if you want to participate by filling out the initial questionnaire. If you're too busy at the moment, you can ignore the invitation. There's no obligation to respond or take part!

Who can participate?

Anyone above the age of 18 is welcome to participate, including developers, admins, and content creators. Every bit of feedback is valuable to us. We are interested in speaking to both current and prospective Pantheon customers.

What will you do with my personal information and feedback?

The feedback you provide will only be used to the extent it is needed to carry out the research, and we will reach back out to you only if follow-up is required. We will not send you any marketing or promotional materials. Your feedback, in response to our research, will only be shared internally with our team. You can find more information about Pantheon's privacy practices on our website at www.pantheon.io/privacy-policy.

What's in it for me?

As a member of the Pantheon Research Panel, you will have the benefit of early access to new features, be invited to participate in paid research studies, and have a direct line of communication to the Pantheon Product team. As a thank you, we offer incentives, like digital gift cards and Pantheon swag to compensate you for collaborating with us.

Can I remove my name from the Research Program in the future?

Yes. You can unsubscribe at any time by contacting us directly or using the opt-out link provided via email.

Join the Pantheon UX Research Program

Your participation will help continue our mission to make the open web a first-class platform that delivers results.