Network Solutions Domain Configuration

Learn how to point your Network Solutions domain to a Pantheon site.


Warning

Network Solutions does not support AAAA records for IPv6 traffic which can negatively impact performance, especially on mobile devices. We recommend transferring DNS services to a provider that supports IPv6.

Before You Begin

Be sure that you have a:

Locate Pantheon's DNS Values

Identify DNS values to point your domain to Pantheon:

  1. Navigate to the Site Dashboard and select the target environment (typically Live) then click Domains / HTTPS.
  2. Click the Details button next to your domain.

Keep this page open and login to your Network Solutions account in a new tab before you continue.

Configure DNS Records on Network Solutions

A Record

  1. Navigate to Account Manager > My Domain Names
  2. Select the domain you want to point to Pantheon, then click Manage.
  3. Click Change Where Domain Points, then select Advanced DNS.
  4. In the IP Address (A records) section, click Edit A Records.
  5. The domain likely has a few default values for www and the bare domain. Paste the IP address provided by Pantheon in the Numeric IP field for the existing @ (None) record, then delete any default records like so:

    Network Solutions Edit A Records

  6. Select desired Time to Live (TTL).

    Time to Live (TTL)

    The TTL dictates the lifespan of a DNS record; a shorter time means less time to wait until the changes go into effect. TTLs are always set in seconds with a few common ones being 86400 (24 hours), 43200 (12 hours), and 3600 (1 hour).

    When you make a change to the TTL of an existing record, you need to wait for the old TTL time to pass - that is, if it had been set to 86400, you would need to wait a full 24 hours for the new setting to begin propagating everywhere.

  7. Click Save Changes.

  8. Once changes are saved, the section of the Advanced DNS interface for A records should look like this:

    Network Solutions Final CNAME

CNAME Record

A CNAME record is required to configure a subdomain (e.g., www.example.com).

  1. In the Host Aliases (CNAME Records) section, click Edit CNAME Records.
  2. Enter www in the Alias field and enter the CNAME record value provided by Pantheon (e.g. live-example.pantheonsite.io) in the Other Host field:

    Network Solutions CNAME

  3. Select desired Time to Live (TTL).

  4. Click Continue, then Save Changes.
  5. Once changes are saved, the section of the Advanced DNS interface for CNAME records should look like this:

    Network Solutions Final CNAME

AAAA Records

Unfortunately, Network Solutions does not support AAAA records, which means you can't route IPv6 traffic to your bare domain with Network Solutions. Failure to route IPv6 traffic to your site can negatively impact performance, especially for mobile devices. If you'd like to add AAAA records, then consider transferring your domain or name server to another DNS host.

Network Solutions Docs

Managing Advanced DNS Records

Next Steps