Welcome! This guide will help you configure uptime monitors on a Pantheon Site with New Relic to automatically open an incident in PagerDuty and notify whoever's on-call, following a set escalation path.
In this guide, you’ll learn how to:
- Monitor site uptime and set alert conditions in New Relic
- Create an on-call schedule and escalation policy for your team in PagerDuty
- Integrate New Relic with PagerDuty to send notifications to whoever is on-call (SMS, email, phone call) when an incident occurs
- Integrate PagerDuty with Slack to acknowledge and resolve incidents (optional)
Before You Begin
To get started, you need to activate New Relic APM Pro on Pantheon:
Navigate to the Live environment in your Site Dashboard, and click New Relic.
Click the Activate New Relic Pro button.
Use the Visit Live Site and browse your site for a few minutes to generate data in New Relic: