Pantheon Enterprise Gateway

Configuring your Drupal or WordPress site to use the Pantheon Enterprise Gateway as a defense-in-depth solution to access systems behind firewalls.

Pantheon Enterprise Gateway creates a secure tunnel between your firewall and your public facing website. This is available for customers with an annual contract. Contact us for more information.

One of the effects of the elastic nature of Pantheon's platform is that sites have a dynamic outgoing IP. Container IP addresses are not constant, so direct connections aren't sustainable. This can be a problem if your site needs to communicate with another service that restricts traffic by source IP. The Pantheon Enterprise Gateway provides a solution.

How It Works

The Pantheon Enterprise Gateway uses TLS encryption to create a tunnel from the application containers to a pair of F5 load balancers, offering a consistent IP address range from which requests are made to your local service.

pantheon enterprise gateway

Create an Enterprise Gateway

Contact support and provide the following for each of your remote services:

  • IP address
  • Port number
  • Name to identify connection
    • Uppercase letters and underscores allowed
    • Used for PHP Constant that will replace the numeric port number in your code

Once setup is complete on our end, we'll provide you with the information you need to use the Pantheon Enterprise Gateway, including a PHP constant in the format PANTHEON_SOIP_EXAMPLE, where EXAMPLE is replaced with the service name you specify.

Configure Your Site

Once the gateway has been established, you must update your code to use it. This process varies depending on the modules or plugins in use, and the type of service you're routing through the gateway.

PHP Constants as Port Numbers

Once your Enterprise Gateway is configured, we update your site environment with the PHP constant PANTHEON_SOIP_EXAMPLE. This constant translates to the port number, internal to your Pantheon Site, through which your external service can be accessed.

Example LDAP Connection with PHP Constants

Please note that any code you're using to connect to the remote service must accept a PHP Constant for the port number. For example: If you have two LDAP servers, one for staff and another for students, you may choose PANTHEON_SOIP_LDAP_STAFF and PANTHEON_SOIP_LDAP_STUDENTS as names to identify the connections.

Direct connection, no Pantheon Enterprise Gateway:

Secure integration with Pantheon Enterprise Gateway:

In cases where you cannot supply a direct PHP constant, consider wrapping it into a variable. For example:

$externalconnection = “” . PANTHEON_SOIP_EXAMPLE;

See also: FAQ and Troubleshooting for LDAP


Set Reasonable Timeouts


It is very important to set reasonable timeouts for requests sent via the Pantheon Enterprise Gateway, since normal PHP timeouts are not considered on external requests. Outages can occur when timeouts are not appropriately set, due to failing gateway connection requests that build up and consume resources.

Set reasonable timeouts using PHP's cURL functions by setting CURLOPT_TIMEOUT and CURLOPT_CONNECTTIMEOUT. For a more complete example, see: Single-origin IP example code.

Patch LDAP Module (Drupal 7 Only)

WordPress and Drupal both work with the Pantheon Enterprise Gateway. If you’re using the Drupal 7 LDAP module, apply the patch prepared by one of our engineers listed on The patch allows the use of a PHP constant for the port number, and gives a good example should you need to write a similar patch for another module.


Does the Pantheon Enterprise Gateway work from all site environments?

Yes, it's configured on a site-by-site basis and works from all environments (Dev, Test, Live, and Multidev).

Does the Pantheon Enterprise Gateway support connections to multiple external resources?

The PEG connects to the same external resource from all environments. If you need to connect to a separate resource, or test against a “test” version of the external resource, you will need an additional PEG configured to point to that resource. The additional PEG would be available to all environments.

Is Pantheon Enterprise Gateway a replacement for authentication?

No, Pantheon Enterprise Gateway is not a replacement for authentication, but rather is a defense-in-depth measure.