Metrics in the Site Dashboard

Measure your site's traffic with the Metrics tool, found in the Live environment of the Site Dashboard.

Access Metrics

  1. Navigate to Metrics within the Live environment of your Site Dashboard.
  2. Toggle available date ranges by clicking Day, Week, or Month: Charts for pages served and visits within the Metrics tool of the Site Dashboard

Available Metrics

Metrics used to measure site traffic include Visits and Pages Served, with data refreshed daily.

Visits

Total amount of unique traffic (IP and user agent) to your site in a 24 hour period, excluding known bots and crawlers.

Pages Served

Total number of responses generated by WordPress or Drupal that are served to a visitor. This includes cached responses and non-HTML responses such as JSON.

Imagine two visitors go to example.com. The first visitor exits from the home page, but the second visitor continues to browse two additional pages. This would be tracked as 2 Visits and 4 Pages Served.

Diagram demonstrating how pages served and visits are tracked

Visits and visitors have different meanings. If one of the visitors returns again the next day, it would be counted as 3 Visits, but there'd be only 2 visitors.

Frequently Asked Questions

How often is data collected?

Data is updated daily, shortly after midnight UTC, with data for the previous day.

How long do you keep the data?

Data is retained for the following amounts of time:

PeriodData Retention
Day28 days
Week12 weeks
Month12 months

Can I download or access the raw data directly?

Raw data is not currently available.

Why doesn't Pantheon's traffic match my analytics?

There are some inherent limitations with using an analytics suite (e.g. Google Analytics) when measuring site traffic. For details, see Traffic Limits and Overages.

How does Pantheon handle overages?

All non-Basic plans come with free overage protection. Where there is a pattern of consistent overage, we will align a site's plans with its load on the platform. For details, see Traffic Limits and Overages.

What about bots?

Pantheon-identified bots are excluded from the Visits and Pages Served Metrics.

What about redirects?

Only requests with a 2xx status count as pages served, so 301 redirects will not be included in metrics.

Can I see metrics for other environments?

Yes! Metrics are now available for the entire site or by environment via the Terminus alpha:metrics command, when installed via Git.

Why don't I see any data, or why don't I see a full 12 months of data?

Data is shown for dates after March 18, 2018. If your site is not yet on the Global CDN data will not be available. To upgrade, see Pantheon Global CDN.

Are multiple user agents on the same originating IP address counted separately?

Yes. For example, multiple devices on the same home network visiting your site would each be considered a unique visitor.

Can I check metrics from the command line with Terminus?

Yes! Access to metrics via Terminus is currently available as an alpha command, meaning the command structure may change before full release. Install Terminus or update to the current release for access to the alpha:metrics command.

See Also