Upgrade Site Plan

In this lesson, we'll upgrade from a free account to a paid plan by adding billing information or inviting a business owner to pay.

Use Your Own Card

If you plan to pay for the site or if you want to wait to transfer ownership, you can add your own payment method now:

  1. From the Pantheon Site Dashboard, click Settings.
  2. Go to the Billing tab and select a payment method, then click Update Payment Method. You can add a new card or choose from cards already associated with your user account.
  3. Select the desired plan from the Plan tab, then click Update Plan.

As the site owner, you’ll receive an email confirming the change to the site. After the site billing is processed, you’ll receive an updated invoice.

Invite a Business Owner to Pay

This is the most common way agencies handle billing. The invitation will guide the recipient through adding their payment method to the site for the designated plan.

The user who pays for the site becomes the site owner. Agencies maintain access by being associated as a Supporting Organization.


We recommend communicating with the business owner well in advance of sending an invitation. It's a good idea to have them notify you once they've upgraded so you can continue the going live procedure. Feel free to share the Site Owner FAQ guide with them.

  1. From the Pantheon Site Dashboard, click Settings.
  2. Click Invite a business owner to pay for this site.
  3. Enter the intended site owner’s email and select the desired plan.

    The business owner will get an email that directs them to create a Pantheon account or log in to an existing account. Once inside, they need to provide their contact and billing info.

  4. Ask the new site owner to add your agency as a Supporting Organization so you can continue the going live procedure on their behalf.

Ready to launch like the pros?

Now that you've upgraded your site to paid plan, it's the perfect time to test how your site works in the wild.

New Relic APM Pro

In preparation for these tests, activate New Relic APM Pro so you can observe your site's performance like a maverick. This free service is accessible in the Pantheon Site Dashboard and offers a nearly real-time look into the performance of a web application.

Performance Testing

Measure your site's response time to proactively expose bottlenecks. We recommend running performance tests before you run load tests.

Load Testing

Make sure your site can withstand peak traffic spikes after launch. This test should be performed on the Live environment before the site has launched, after performance testing.