Upgrade Site Plan

Part two of our Launch Essentials guide covers upgrading your site to the proper plan to cover your needs.

In this lesson, we'll upgrade from a free account to a paid plan by adding billing information or inviting a business owner to pay.

Use Your Own Card

If you plan to pay for the site or if you want to wait to transfer ownership, you can add your own payment method now:

  1. From the Pantheon Site Dashboard, click Settings.
  2. Go to the Billing tab and select a payment method, then click Update Payment Method. You can add a new card or choose from cards already associated with your user account.
  3. Select the desired plan from the Plan tab, then click Update Plan.

As the site owner, you’ll receive an email confirming the change to the site. After the site billing is processed, you’ll receive an updated invoice.

Transfer Ownership and Billing for This Site

This is the most common way non-agency developers and Registered Agencies (i.e. non-Partner Agencies) deliver completed sites to their clients. If you are a Partner Agency looking to ensure that your client receives preferred pricing, you should instead send an invitation to your client to pay for the site.

Single-site businesses can also use this method when site ownership needs to be transferred to someone else within the company. The invitation will guide the recipient through adding their payment method to the site for the designated plan.

We recommend communicating with the business owner well in advance of sending a transfer request. It's a good idea to have them notify you once they've upgraded so you can continue the going live procedure. Feel free to share the Site Owner FAQ guide with them.

 Warning

This process will transfer ownership of the site. The account paying for the site is automatically assigned the Site Owner role. Agencies maintain access by being associated as a Supporting Organization.

  1. From the Pantheon Site Dashboard, click on the Billing tab.
  2. Click on Transfer Site. Enter the email address associated with the account you want to transfer site ownership to.
  3. Click Send Request. The recipient will need to confirm the transfer.

Resellers and Enterprise organizations should contact Pantheon Support directly to transfer ownership.