Integrate Jira on Pantheon with Quicksilver Hooks

Learn how to integrate Atlassian's issue tracking service, Jira, with the Pantheon Site Dashboard.

Contributors: Scott Massey.

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Atlassian's Jira issue tracking is one of the most common applications used to manage projects for application development teams. It is part of a larger suite of tools which includes Bitbucket, a code repository platform, and HipChat, a team messaging and collaboration application. Jira is extremely customizable, through manual configuration or the use of installable plugins. It allows for integration with tools in the Atlassian suite as well as other common development tools.

In this guide, we'll connect a Jira instance to a site on Pantheon. When changes are pushed to Pantheon that reference a Jira issue ID, the commit message will appear in the Jira issue's activity log.

Before You Begin

Be sure that you:

  • Have a Drupal or WordPress site on Pantheon

  • Install Terminus:

    curl -O && php installer.phar install
  • Generate a Machine Token from User Dashboard > Account > Machine Tokens, then authenticate Terminus:

    terminus auth:login --machine-token=‹machine-token›
  • Install the Terminus Secrets Plugin:

    curl -L | tar -C ~/.terminus/plugins -xvz

Create a Machine User in Atlassian

Start by creating a new machine user in your Atlassian Cloud instance. This user is referred to as a "machine user" because the account is used to automatically create comments out of commit messages on Pantheon using a PHP script.

  1. Sign up for an Atlassian Cloud account if you do not have one already.

  2. Login to your Atlassian Cloud instance and click , found in the upper panel, then select User management.

  3. Enter a name and email address for the machine user, which acts as the intermediary between Jira and the Pantheon Site Dashboard. Then click Create users.

    We suggest naming machine users relative to their function, in this example we name our new user Pantheon Automation. The email needs to be an account you have access to:

    Create an automation user

  4. Check the address used in the last step for an email from Atlassian. The username is provided here. Click the Set my password button and follow prompts to set the machine user's password.

Securely Store User Credentials on Pantheon

Next, we need to provide Pantheon with the credentials for our new machine user. We'll securely store these values in the private path of Pantheon's filesystem.

We use the filesystem private path in this section because we don't want to track sensitive data like passwords in the codebase with git.

In the commands below, replace <site> with your site name, <example> with your Atlassian project name, <user> with your machine account username in Jira, and <password> with its password.

  1. First, let's check for existing secrets using Terminus:

      terminus secrets:list <site>.dev

    If no existing keys are found, run the following to create a new secrets.json file and upload it to Pantheon:

      $ echo '{}' > secrets.json
      $ `terminus connection:info <site>.dev --field=sftp_command`
      sftp> put ./files/private secrets.json
      sftp> bye
      $ rm secrets.json

    Otherwise, continue to the next step.

  2. Use Terminus to write your Jira URL value in the private secrets.json file:

    terminus secrets:set <site>.dev jira_url 'https://<example>'
  3. Write the machine username to the private secrets.json file:

    terminus secrets:set <site>.dev jira_user <user>
  4. Add the machine user's password to the private secrets.json file:

    terminus secrets:set <site>.dev jira_pass <password>


When it comes to keeping production keys secure, the best solution is to use a key management service like Lockr to automatically encrypt and secure keys on distributed platforms such as Pantheon.

Configure Quicksilver Integration

Next we'll add Pantheon's example Quicksilver integration script for Jira to the private path of your site's codebase. The private path within the codebase is tracked in version control and is accessible by PHP, but not the web.

In the commands below, replace <site> with your Pantheon site name.

  1. If you haven't done so already, clone your Pantheon site repository and navigate to the project's root directory:

    `terminus connection:info <site>.dev --fields='Git Command' --format=string`
    cd <site>
  2. Set the connection mode to Git:

    terminus connection:set <site>.dev git
  3. Create a copy of Pantheon's jira_integration.php in the project's private path:

    mkdir private
    mkdir private/scripts
    curl --output ./private/scripts/jira_integration.php
  4. Create a pantheon.yml file if one doesn't already exist in your root directory.

  5. Paste the following workflow into your pantheon.yml file to hook into the platform upon code being pushed to fire off the Jira integration script:

    #always include the api version
    api_version: 1
          - type: webphp
            description: Jira Integration
            script: private/scripts/jira_integration.php


    api_version should be set once in pantheon.yml. If you have an existing pantheon.yml with this line, don't add it again.

  6. Commit and push changes to the Dev environment:

    git commit -am "Create private/jira_integration.php and configure platform hooks"
    git push origin master

Test Jira Integration on Pantheon

  1. Create a test issue in an existing or new Jira project. Take note of the issue ID.

  2. Optional: In a separate terminal window, run terminus workflow:watch to see the next process unfold in real time.

  3. Push a code change that contains the Jira issue ID in the commit message. This workflow will trigger jira_integration.php script, which will search commits for possible issue IDs and comment in Jira when found.

    You can also reference multiple issue IDs in a single commit:

    git commit -m "WEB-113: This commit also fixes WEB-29 and WEB-3"
  4. Return to the issue in Jira to see a message from our machine user:

    Jira issue


In this guide, we covered a simple integration between Jira and Pantheon. There are other ways to connect your Jira with your development workflow on Pantheon if you also use and external repository such as Atlassian's Bitbucket or GitHub. These integrations will provide better insight and clarity into work being performed, while saving time by automating communication within your team.