GoDaddy Domain Configuration

Learn how to point your GoDaddy domain to a Pantheon site.


Before You Begin

Be sure that you have a:

Locate Pantheon's DNS Values

Identify DNS values to point your domain to Pantheon:

  1. Navigate to the Site Dashboard and select the target environment (typically Live) then click Domains / HTTPS.
  2. Click the Details button next to your domain.

Keep this page open and login to your GoDaddy account in a new tab before you continue.

Configure DNS Records on GoDaddy

A Record

Example A record

  1. Click your GoDaddy profile in the top right menu bar and select Manage My Domains.
  2. Click the down arrow to the right of the domain you want to point to Pantheon, then click Manage DNS.
  3. Click the Add button and select A from the type dropdown menu.
  4. Enter @ in the Host field and enter the A record value provided by Pantheon in the Points to field.
  5. Select desired Time to Live (TTL).

    Time to Live (TTL)

    The TTL dictates the lifespan of a DNS record; a shorter time means less time to wait until the changes go into effect. TTLs are always set in seconds with a few common ones being 86400 (24 hours), 43200 (12 hours), and 3600 (1 hour).

    When you make a change to the TTL of an existing record, you need to wait for the old TTL time to pass - that is, if it had been set to 86400, you would need to wait a full 24 hours for the new setting to begin propagating everywhere.

  6. Click Save.

AAAA Records

Example AAAAA record

  1. Click the Add button and select AAAA from the type dropdown menu.
  2. Enter @ in the Host field and enter the first AAAA record value provided by Pantheon in the Points to field.
  3. Select desired Time to Live (TTL).
  4. Click Save.
  5. Repeat steps 1-4 for the second AAAA record value provided by Pantheon. There are two AAAA records for improved uptime and reliability.

CNAME Record

A CNAME record is required to configure a subdomain (e.g., www.example.com).

Example CNAME record

  1. Click the Add button and select CNAME from the Type dropdown menu.
  2. Enter www in the Host field and enter the CNAME record value provided by Pantheon (e.g. live-example.pantheonsite.io) in the Points to field.
  3. Select desired Time to Live (TTL).
  4. Click Save.

Troubleshooting

The specified record already exists

If you receive an error message that says The specified record already exists, click Cancel and select next to the existing record. Replace the value in the Points to field with the record value provided by Pantheon, then click Save.

GoDaddy Docs

Manage DNS

Next Steps